Sizes & Measurements :
- For measurement and sizes, please check from the product page.
- Check our Size Chart
- We recommand you visiting our Shop.
- It is FREE to register with us, Once you register you will be able to place order online, click here to register now.
- We do not share our customers information or details.
- Your payment details are on stored with PayPal ONLY, we do not store any payment information such as credit cards or bank details.
- Please do not share your account Login information with others.
- We only accept PAYPAL at the moment. ( all major credit cards are accepted ) .
- PHONE orders ( Call 17-746 736 ) - 9am to 1pm Sat-Thu.
- Visiting our Shop in Adliya ( For Location call : 17716671 ) Osama Bin Zaid Ave. Opposite Ahli Bank.
What is the minimum quantity to order?
How long to deliver my order :
- Normally it will takes 4-5 working days after payments approval.
Why my shopping cart is empty :
- Your shopping cart will be stored for 12 hours in our system, due to availability we advice you to review your order again and check if all items that you wish to order are available.
- If you have decided to place your order sometimes later, Please recheck your cart and make sure that all items are in stock in your next visit.
How much the shipping cost :
- Please check our Terms & Conditions.
- We do our best to reduce shipping charges and fees by minimizing the wrapping and packages content.
I cannot log in to my account :
My cart is empty :
- Your shopping cart will hold the selected items during your logging session and will be automatically removed if you have logged out, as we want to ensure the availability for other customers.
Adding Items to cart :
- The added item will be reserved for you until your session expired and it will be released if you have not place an order or if you logged out.
The ordered item is damaged :
- We always make sure that we checked the item its 100% good condition before delivery.
I did not like the item that i ordered :
- Customer will have the option to replace it or get a credit refund for next order, If customer wish so , item must be returned in the original packing and tags and has not been used or washed.
Stock & Availability :
- Quantities are limited, we do not stock big volumes and we do not restock the same item, we always updating our catalog with the latest in the market.
- If you have placed an order and one of the items out of stock, you will have the option to replace it or the amount will be credited to your account for next order.
How to cancel my order :
- If your order has not been shipped yet, Please login to your PayPal account and refund your payment before 24 hours and your order will be cancelled.
Why I keep getting logged out from the website :
- If you are using wireless connection make sure your internet connection signal is stable , as our system is based on session and every time your signal dropped your IP will be renewed by the ISP and you session will be expired and you will assigned new and your connection to the website will be considered as new session.
Have more questions? Our support team will get back to you within 48 hours. Simply contact us by filling this FORM.